Terms of Service

These terms are an agreement between you and RolloutGrade ("we", "us"), the provider of Rollout, scheduling and booking software for boutique fitness studios (the "Service"). When you use the Service, you are contracting with RolloutGrade.

1. Acceptance

By creating an account or continuing to use the Service, you agree to these terms. If you use the Service on behalf of a studio or business, you confirm you have authority to bind it. You must be of legal age to form a contract.

2. The Service

Rollout lets studios manage classes, private sessions, rooms and equipment, instructors, clients, bookings, waitlists and calendars. Plans are priced by number of instructors, as shown on our pricing page.

3. Your account

Keep your login details confidential and your information accurate. You are responsible for activity under your account.

4. Acceptable use

You must not misuse the Service, including:

• using it for anything unlawful, fraudulent or deceptive;
• sending spam or unsolicited messages;
• infringing anyone's intellectual property or privacy;
• interfering with security, including malware, probing, scraping or bypassing limits;
• reverse engineering, reselling or redistributing the Service.

5. Intellectual property

RolloutGrade owns the Service and all related software, documentation and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service within your plan. You keep ownership of your studio and client data, and grant us a limited licence to host and process it only to provide the Service.

6. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, renewal, taxes, cancellations and refunds are governed by the Paddle Buyer Terms and our Refund Policy. Subscriptions renew monthly until cancelled.

Payments your clients make to your studio are between you and your clients and processed through your own payment account.

7. Service level

We work to keep Rollout reliable, but we do not guarantee it will be uninterrupted or error-free. To the fullest extent permitted by law, the Service is provided "as is" without implied warranties of merchantability or fitness for a particular purpose.

8. Liability

To the extent permitted by law, we are not liable for indirect or consequential losses (such as lost profits, data or goodwill), and our total liability is limited to the fees you paid in the 12 months before the claim. Nothing limits liability for fraud, death or personal injury where the law does not allow it.

9. Suspension and termination

We may suspend or end access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You can stop using the Service at any time. After your account ends, you can request an export of your data for 30 days, after which it is deleted.

10. Changes and law

We may update these terms and will notify you of material changes. These terms are governed by the laws of the State of California, USA.

Contact

RolloutGrade · hello@rolloutspace.com